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Turner Court supported living services building viewed from the front

TURNER COURT

Location

Turner Court is situated very near to the centre of the town of Godalming

There are a number of restaurants in Godalming and a nice coffee shop is The Cellar. There is a library and two supermarkets, surgeries, chemists, lots of banks, two gyms and a leisure centre. There are many very old buildings in Godalming one of which is called the Pepper Pot. Also, there are some very beautiful Churches in Godalming, near the River Wey and it is nice to go for walks along the river.

There are towns nearby to Godalming that are easy to get to by train or bus such as Farnham, Haslemere and Guildford. Guildford is the nearest big town and is great for shopping and visits to the cinema and theatres and a lively night life.

Facilities

Turner Court is a Supported Living Service which provides housing related support for adults with a learning disability and for some who also have additional mental health needs. Whitmore Vale Housing Association is the Landlord and provides staff to support the people that live in Turner Court. The building was purpose built in 1993 by Downland Housing Association and contains 5 flats and 10 bed sits. Communal facilities consist of a kitchen, dining room, laundry room, telephone, a games room and a large attractive garden with a pond.

The living facilities are set on seven levels connected by a central staircase which makes the complex inaccessible for people with mobility difficulties.

Housing related support

The funding for the staff to support tenants comes from Supporting People and Social Services. Supporting People provides Housing related support. Therefore staff can help tenants with anything that involves housing related support:

This includes:
• Budgeting and managing finances
• Claiming welfare benefits
• Safety and security of the home
• Move on aspirations
• Setting up home and maintaining home
• Personal safety and risk
• Maintaining tenancy, including arrears prevention work
• Mobility aids and adaptations
• Physical health and hygiene
• Emotional health and wellbeing and mental health
• Substance misuse
• Family and Social contacts
• Social and leisure interests
• Training and employment
• Cultural and faith needs
• Housing need and recent history
• Life skills
• Debt advice
• Referring and liaising to other statutory agencies

Every tenant living at Turner Court will have a support structure which is agreed between the staff and tenant. Staff also provide support to people living in their own homes, this is called floating support.

Staffing

Staff are at Turner Court from 8 o’clock in the morning to 9 o’clock in the evening. At night there is a phone that can be used for any sort of emergency.

Our commitment to providing the highest quality of support at Turner Court is reflected in the calibre of our staff. All staff are carefully selected through our recruitment and selection procedure and prior to appointment are subjected to a criminal records bureau check, an occupational health check and a requirement of two references.

The staff team have a suitable range of experience to provide the support required by the tenants of Turner Court. This is achieved through careful selection, induction and training for developing their individual skills and knowledge in ways relevant to enabling them to provide the best possible service.

Quality Assurance

Turner Court operates a comprehensive system of monitoring and assessment. The senior manager is assigned specifically to ensure that the organisation’s services consistently meet the high standards set out in our policies and procedures and working instructions.

Testimonials

“Excellent, person centred, flexible and professional” Care Manager

“I feel at home” Tenant

"I like it where I live and feel relaxed”, Tenant